Privacy Introduction: Field Cortex AI LLC
Field Cortex AI ("we," "our," or "us") provides AI-driven internal assistants for trades professionals. This policy explains how we collect, use, and protect your data.
"By providing your phone number, you agree to receive text messages from Field Cortex AI for technical support. Message and data rates may apply. Reply STOP to opt-out."
Data We Collect:
Account Data: Names, business emails, and phone numbers provided during registration.
Operational Data: Data uploaded to the assistant for processing (e.g., appliance manuals, HVAC specs, or internal notes).
Payment Data: All payments are processed via third-party secure processors. We do not store credit card numbers on our servers.
How We Use Data:
To provide and maintain our AI assistant services.
To verify credentials for technician access.
We do not sell your data to third parties.
Data Security: We use industry-standard encryption to protect your data. Information is stored on secure servers located in the United States.
SMS/MMS Messaging Disclosure
Purpose: We use SMS/MMS strictly to provide diagnostic AI logic and technical support.
Opt-In: By providing your phone number, you provide express consent to receive automated messages. Consent is not a condition of purchase, but it is required to use the messaging-based diagnostic tool.
Opt-Out: You may cancel the SMS service at any time by texting "STOP". For assistance, text "HELP".
Privacy (No Sharing): Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Controller
Field Cortex AI, LLC
Collected Personal Data
Names, business email addresses, phone numbers, and company technician credentials. We also collect usage data for AI performance and technical support.
Purpose of collecting data
To provide AI-driven internal assistants for trades professionals, verify authorized technician access to the portal, process subscriptions, and provide customer support.
